1. Introduction
Welcome to Kerchor Elephant Eco Park (kerchorelephant.com). We respect your privacy and are committed to protecting your personal data. This policy explains how we handle your information when you visit our website or book a tour.
Welcome to Kerchor Elephant Eco Park (kerchorelephant.com). We respect your privacy and are committed to protecting your personal data. This policy explains how we handle your information when you visit our website or book a tour.
2. Data We Collect
When you book a tour, we collect the personal information necessary to process your reservation, including:
When you book a tour, we collect the personal information necessary to process your reservation, including:
- Identity Data: Name, nationality (for park entry requirements).
- Contact Data: Email address, phone number, and hotel location for pickups.
- Transaction Data: Details about payments made through Stripe (we do not store your credit card numbers).
3. How We Use Your Data
We use your data only for specific purposes:
We use your data only for specific purposes:
- To process your booking and issue your digital voucher.
- To coordinate transportation for pickups.
- To send essential updates regarding your tour or refund requests.
- To comply with local Thai regulations regarding sanctuary visitors.
4. Payment Security (Stripe)
Payments are processed securely via Stripe. Your financial information is encrypted and handled entirely by Stripe’s secure servers. Kerchor Elephant Eco Park does not see or store your full credit card details.
Payments are processed securely via Stripe. Your financial information is encrypted and handled entirely by Stripe’s secure servers. Kerchor Elephant Eco Park does not see or store your full credit card details.
5. Cookies and Analytics
We use cookies to improve your browsing experience and analyze website traffic via Google Analytics. This helps us understand visitor behavior and improve our sanctuary’s online presence. You can disable cookies in your browser settings at any time.
We use cookies to improve your browsing experience and analyze website traffic via Google Analytics. This helps us understand visitor behavior and improve our sanctuary’s online presence. You can disable cookies in your browser settings at any time.
6. Data Retention and Sharing
We do not sell, trade, or rent your personal data to third parties. We only share information with essential service providers (like Stripe for payments or our local transport team) to fulfill your booking. We retain your data only as long as necessary for tax, legal, and accounting purposes.
We do not sell, trade, or rent your personal data to third parties. We only share information with essential service providers (like Stripe for payments or our local transport team) to fulfill your booking. We retain your data only as long as necessary for tax, legal, and accounting purposes.
7. Your Rights
You have the right to access, correct, or request the deletion of your personal data. If you would like to exercise these rights, please contact us at the email address provided on our contact page.
You have the right to access, correct, or request the deletion of your personal data. If you would like to exercise these rights, please contact us at the email address provided on our contact page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at kerchorelephant.com.
If you have any questions about this Privacy Policy, please contact us at kerchorelephant.com.